Privacy Policy

Last updated: November 2025

Overview

This Privacy Policy outlines how I collect, use and protect your personal information when you visit Kind Owl Gallery & Print Shop (www.kindowlgallery.co.uk), make a purchase, or contact me.

By using this website, you agree to the terms described below.

Who I Am

Kind Owl Gallery & Print Shop
Operated by: John Withey
Location: Leeds, West Yorkshire, UK

If you have any questions about this policy, please get in touch through the Contact page on this website.

Information I Collect

I may collect the following types of information:

Information you provide directly:

  • Name

  • Email address

  • Billing and delivery address

  • Order details

  • Messages sent through the site contact form

Information collected automatically:

  • IP address

  • Browser and device type

  • Pages visited

  • Cookies and analytics data

This helps to improve site functionality and user experience.

How Your Information Is Used

Your information may be used to:

  • Process and deliver your order

  • Send order updates and confirmation emails

  • Respond to enquiries

  • Improve the website

  • Comply with legal and accounting requirements

Your personal data is never sold or shared for marketing purposes.

Payments

Payments are processed securely through third-party providers such as Stripe or PayPal.
I do not have access to or store full payment card information.

Legal Basis for Processing

(UK GDPR)

Your information may be processed under the following lawful bases:

  • Contract – to fulfil your order or respond to a request

  • Legitimate interest – to improve the site and prevent fraud

  • Consent – when you opt into marketing updates

  • Legal obligation – where record keeping is required by UK law

Marketing

Marketing emails are only sent if you have actively subscribed.
You may unsubscribe at any time.

Data Retention

Order information is kept for as long as required by UK tax and business regulations (typically six years).
Other information is kept only as long as necessary.

Your Rights Under UK GDPR

You have the right to:

  • Request access to the information held about you

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Request a copy of your data

To exercise your rights, please use the Contact form on this website.

Cookies

This website may use cookies for functionality, analytics and secure checkout.
You can disable cookies in your browser settings if preferred.

Children’s Privacy

This site is not intended for children under the age of 16, and I do not knowingly collect personal information from them.

Updates to This Policy

This policy may be updated from time to time. The date at the top of this page will reflect the most recent version.

Contact

If you have any questions or requests related to this Privacy Policy, please contact me via the Contact page.